This is an interesting and extended look at the software development methodology employed by ProQuest (you may have seen their online maps). They use what Dixon calls the "oscillation principle" meeting three times a year for three days. The rest of the time "team members are in constant communication with each other using various forms of social media. They Scrum several times a week over Google Hangout or Skype, hold Hangout meetings between individual members or small groups to address problems, and use Flowdock as their group chat room." Process matters. In software development, process really matters.
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