People Think Companies Can’t Do Good and Make Money. Can Companies Prove Them Wrong?
November 28, 2017

Paul Garbett for HBR
Summary.
Imagine you’re the CEO of a casual dining chain. One of your executives comes to you with a proposal: she wants to lower the quality of service at the restaurants, reduce product safety standards, use deceptive marketing practices, lower employee pay, and adopt worse environmental practices. Would you expect these changes to result in increased, sustained profitability?