PTC ProductsArbortextArbortext: Accelerate Technical CommunicationWatch The DemoShop Arbortext Products

What is Arbortext?

Arbortext is a family of integrated products that help organizations repurpose engineering data for technical communication across manufacturing, service, sales, and other key stakeholder groups. The full suite of products equips technical publications teams with the tools to rapidly create and manage XML text and visual content, manage content inside Windchill, and publish finished content in any media for any audience.

Watch The Demo

Why Arbortext?

The world’s most sophisticated organizations across industrial equipment manufacturers, automakers, federal, aerospace and defense projects, and electronics and high-tech companies use Arbortext to:

  • Create and maintain technical documentation and parts catalogs.
  • Deliver technical content to stakeholders in the right context. 

The Arbortext difference:

  • Designed for technical publications standards such as DITA and S-Series.
  • Writers don’t have to be XML experts to adhere to form and scheme, allowing for easier SME contribution.
  • Illustrations and metadata can be pulled directly from CAD stored in Windchill, allowing content to have a direct link to product information.
  • Managing content components in Windchill allows for more efficient change management and automation.
  • Content delivery is contextualized to the product and the end user.

Up to

Increase in authoring productivity

Up to

In reduced translation costs

Up to

Increase in parts revenue

Up to

Increase in first time fix rates

Up to

Reduction in unplanned downtime

Arbortext benefits across the value chain


By integrating into Windchill, content created using Arbortext can be linked to CAD files, BOMs, and other engineering design data, allowing content to be automatically updated based on changes in product design.

As a result, companies using Arbortext increase authoring productivity, lower publication costs, and guarantee high-quality outcomes in service, manufacturing, and other areas downstream from engineering.

Technical publications

Arbortext provides a full solution for technical publications teams to efficiently create, manage, and publish structured textual and illustrated content. Its advanced authoring tools support XML and SGML, ensuring content is standards-compliant, reusable, and easily adaptable across multiple formats. Illustration tools transform CAD files into editable illustration formats. With an integration to Windchill for product-based content management, version control, and workflow automation, teams can collaborate more effectively and reduce the time spent on manual tasks, resulting in faster delivery times, improved content accuracy, and consistent output.

Field and depot service

Service teams rely on accurate, up-to-date documentation and parts catalogs to perform maintenance, execute repairs, and order parts effectively. Arbortext enhances service operations by delivering up-to-date, multimedia technical content, including manuals, drawings, 3D graphics, and more, that improve comprehension and confidence. As a result, service organizations improve KPIs such as first-time fix rates, mean times to repair, fewer incorrectly ordered parts, and shorter asset downtime.

Product development and product engineering

With Arbortext and Windchill working together, engineers can focus on their core initiative of bringing innovative products to market without worrying about required technical documentation. Since technical publications teams can work from the same PLM system as engineering, they are automatically notified of changes to the product that must be reflected in technical content. Faster documentation cycles also mean engineers receive timely feedback and support materials, improving cross-functional communication, and accelerating product development timelines.

Manufacturing and assembly

Arbortext transforms CAD files and existing XML content into essential manufacturing content such as assembly instructions, work instructions, and maintenance manuals. Its dynamic capabilities allow generation of product-specific content, tailored to different configurations or end user needs. This ensures that production teams always have access to the most relevant and accurate information. Arbortext also supports multilingual content, helping global manufacturers reduce translation errors and maintain consistency across regions, ultimately improving operational efficiency and product quality.

Sales and marketing

Sales and marketing teams benefit from Arbortext for creating engaging, accurate product literature such as brochures, data sheets, and catalogs. The platform’s advanced publishing tools support visually rich, personalized content tailored to specific customer segments or markets. Arbortext ensures that all materials are consistent with the latest product data and branding and can be updated and distributed quickly.

Key features of Arbortext

Robust XML authoring

Create structured, standards-compliant content with powerful XML editing tools for consistent, reusable documentation.

Compliance and standards-ready

Excel in topic-based authoring with DITA, and large-scale aerospace and defense projects with S1000D.

Style sheet creation

Design and manage stylesheets to control the look and feel of published content across multiple formats.

Advanced layout development

Build complex, professional layouts for print and digital outputs with precise control over formatting and structure.

Explore Layout Developer

CAD-based 3D illustration

Integrate 3D CAD models directly into documentation for interactive, visual-rich technical content.

2D technical drawing

Incorporate detailed 2D illustrations to enhance clarity and accuracy in technical documents.

Component-based content management

Manage content as modular components for easy reuse, updates, and consistency across documents.

Multiformat publishing

Publish content in multiple formats—PDF, HTML, mobile, and more—from a single source.

Service bill of materials

Link service documentation to product configurations using accurate, up-to-date service BOMs.

Explore SBOMs

Customer success with Arbortext

Learn now these companies are using Arbortext to improve productivity and product information delivery.

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koel-green-logo-with-padding
toro-logo-with-padding
us-navy-logo-with-padding
ronchi-packaging-logo-margin

Kirloskar Oil Engines

Design for serviceability: Improving technician effectiveness and service performance at Kirloskar Oil Engines Limited

Read Their Story

KOEL

KOEL improved productivity and reduced requests for cancellations of late-stage engineering changes from 10% to 2% by using PTC solutions to complete a BOM transformation.

Read Their Story

TORO

Toro uses Creo Illustrate to increase illustrator efficiency, end-user comprehension

Read Their Story

U.S. Navy

The U.S. Navy is undergoing digital transformation to unify legacy systems and support their massive base of users, suppliers, and ships by using Windchill’s cloud infrastructure, collaboration capabilities, and comprehensive SaaS workflows.

Read the News

Ronchi Packaging Machinery

Ronchi provides outstanding customer service through an end-to-end digital transformation featuring the Arbortext content delivery system.

Read Their Story

Explore Arbortext products

Ready to buy? Arbortext products are available to purchase in the PTC Store.

Arbortext authoring and publishing

Create structured XML content, design style sheets, and publish across channels—all from a single platform.<br />

Creo Illustrate

Turn CAD models into interactive 3D visuals—no drawing skills required—for service and assembly instructions.<br />

Arbortext IsoDraw

Convert CAD data into precise 2D technical illustrations for reuse in service and manufacturing.<br />

Windchill Service Information & Service Parts

<span style="color: black;">Manage service content and parts catalogs in sync with engineering data—all within your PLM system.</span><br />

Arbortext Content Delivery

<span style="color: black;">Deliver the right content to the right user, on demand—scalable, searchable, and always up to date.</span><br />

Arbortext authoring and publishing Create structured XML content, design style sheets, and publish across channels—all from a single platform. Creo Illustrate Turn CAD models into interactive 3D visuals—no drawing skills required—for service and assembly instructions. Arbortext IsoDraw Convert CAD data into precise 2D technical illustrations for reuse in service and manufacturing. Windchill Service Information & Service Parts Manage service content and parts catalogs in sync with engineering data—all within your PLM system. Arbortext Content Delivery Deliver the right content to the right user, on demand—scalable, searchable, and always up to date.

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