Good slide show by Scott Gavin that I'm going to share with my own colleagues here at NRC (once my email is working again). I have depicted this shift in internal communications as the shift from 'document driven management' (relying on things like Word documents and Excel spreadshets) to 'data driven management' (where people use simple Web 2.0 interfaces to report progress and let the software take care of the reporting, etc.). See also this slide show in a similar vein.
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