Tony Hirst is a master at finding ways to work with the services offered by companies like Google and Yahoo. He makes what can be a difficult application perform complex tasks, laying it all out like a how-to book. In this post, he describes the process of creating results charts from a web survey created using Google Forms. For my own part, I use LimeSurvey, a locally hosted application in PHP (though I'm conflicted about its use, because I don't really believe I can trust the data I would collect using such tools) but if you need to use a web-based tool, this is probably better - though more complex - than SurveyMonkey.
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