5 Things To Know About Users
Jared M. Spool,
User Interface 7 West,
Feb 13, 2003
"The user's intentions, context, knowledge, skills, and experience are the essential things that every designer needs to know. Without this, the team is going to design something that seems useful, but they'll never know if it actually helps the user... Unfortunately, these five things are beyond what normal market research can tell us. Market research can tell us age groups, income levels, geographic regions, even purchase behavior. But it can't tell us the key things we need to know." Via elearningpost. I've tried to explain the impact of context on learning object metadata design. This article gets at some of the issues, partially. It goes beyond the five neat categories described in this article. But read the article to get a feel for what is needed. There are many more interesting items at this site.
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