This is only a single study, and so the usual disclaimers apply about the applicability of its findings, but the authors point of an interesting and strong correlation between student satisfaction with an online course and the degree of interactivity in the course. They even go so far as to say that the more grades are awarded for online interaction, the more students thought they interacted with other students and the instructor, the more satisfied students are with the course, the more they thought they learned from the course. The authors suggest that this combination of factors support the creation of "knowledge building communities" and is related to the degree to which students can "cross the threshold" from being outsiders to being part of the online community. PDF file.
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