Content-type: text/html Downes.ca ~ Stephen's Web ~ Facebook: We Should Have Been Clearer on the Email Switch

Stephen Downes

Knowledge, Learning, Community

Wow. Facebook says it could have been clearer. "The company upset many users Monday, by switching their default email addresses. Addresses most likely ending with @gmail.com or @yahoo.com were switched to @facebook.com addresses." What Facebook could have done would be to not switch default addresses. It's a lesson companies fail to learn at their peril: users want to control their own personal information. Take away that autonomy, and you lose your customers. (And that said: Facebook has peaked, Apple has peaked, Google shows signs of weakening, and the market is primed for disruption right now. Just saying. If I had any stocks (hah!) I'd be selling them.

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Stephen Downes Stephen Downes, Casselman, Canada
stephen@downes.ca

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Last Updated: Nov 04, 2024 3:15 p.m.

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