Mendeley, as the author notes, built a piece of software "aimed at helping researchers organize their papers, annotate them, and share them with each other." In 2013 the company was acquired by Elsevier, which had "to squash the threat Mendeley posed to its traditional subscription model, and to own the ecosystem that Mendeley had constructed, with its valuable data on the behavior of millions of researchers." The reaction of members was, not surprisingly, widely negative. This article looks at the fallout, two years later, and some the efforts Elsevier has taken to soften its image.
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