The best parts of this paper are the beginning and the end, as the author analyses the management theories behind the implementation of e-learning at universities in Britain. Most institutions are to more or less a degree moving to what may be called 'post-Fordism', that is, a post-industrial mode of management style. And this is reflected in - and sometimes caused by - their rollout of e-learning. The bit in the middle consists of a survey of 'ten institutions'. The responders appear to be from the higher echelons, but this isn't certain. And they display a preference for decisions made at the top (so much so that the author later suggests that those without an institution wide IT adoption policy are 'lacking vision'). There's a lot more to get out of this paper; it's one of ITForum's better reads of recent months.
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