Learning In The Flow Of Work: Now Available For HR
Josh Bersin,
Sept 16, 2019
This is an update on John Bersin's longish post addressing the idea that learning can and should happen in the flow of work. There's a sales pitch (of course; he's a consultant) but some useful observations as well: "workforce productivity platforms like Microsoft Teams, Slack, Salesforce, and Workplace by Facebook are turning into learning platforms." Of course they are. People on the job trying to get stuff done want to be able to learn right in the environment they're using to work and collaborate. You'll find - if you look for it - that tools like IDEs, word processing solftware, sales and CRM platforms, etc., are also becoming learning platforms. The really interesting learning technology question is: how are they doing this?
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