The over-riding message in this article is that institutions that were prepared for online learning were much more easily able to manage the transition than those that weren't. The institutions in question - Arizona State University and Southern New Hampshire University both had significant online learning programs. SNHU, which has also historically made community access a priority, also significantly lowered tuition feeds. Bates wonders, "Could institutions start offering two-track degrees: regular full campus-based programs at a higher cost than fully online programs – or a mix of both? If so what would be the best mix: online learning for the large first and second year courses, or for the more specialist and usually smaller third and fourth year courses?"
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