This is really interesting. "When disclosing publicly (e.g., forum posts), students mainly use defensive self-presentation techniques, namely disclaimers. When disclosing privately (e.g., e-mail messages), students mainly use assertive self-presentation techniques, namely ingratiation." In particular, "When contacting staff privately, the nature of the communication is more personal and so the desire to be liked may be elevated. It is also strategic to be liked when communicating directly with staff. In fact, Asadullah and colleagues found that supervisors were more helpful when they liked the employee and ingratiation fostered this relationship." Is this a good thing? Or is it a dance students go through to get better grades by getting their instructors to like them.
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