This article passed my way as a result of following Doug Belshaw's progvress in his systems theory course. It works on a number of different levels, and reaches, I think, exactly the right conclusion (which really does not require you to embrace systems theory at all): "As each complex problem situation is different, there is not one way of doing things and we must rely on adaptive practice, where practices are adapted to the problem context at hand. Such adaptations require every actor concerned to engage in a continual and mutual learning process."
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