Content-type: text/html Downes.ca ~ Stephen's Web ~ AI Chatbots Can Cushion the High School Counselor Shortage - But Are They Bad for Students?

Stephen Downes

Knowledge, Learning, Community

OK, let's allow that it's true that "AI cannot fully replace the nuanced, empathetic guidance provided by human mentors and career advisors." Maybe so. However, "Almost one-quarter of U.S. schools don't have a single counselor, according to the latest federal data." The numbers vary in other countries, but the availability of counseling is always of concern. So the real question here is whether something is better than nothing. It's not, of course, if AI counseling actually harms students. For example, it may be argued that "those very same bots may be eroding the kinds of network-building opportunities that help students break into those jobs eventually." But if there are no counselors, where do these opportunities come from? I can easily imagine AI counselors helping students create their own communities.

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Stephen Downes Stephen Downes, Casselman, Canada
stephen@downes.ca

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Last Updated: Apr 11, 2025 3:13 p.m.

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