This article captures the conundrum for developers nicely: "While online/hybrid learning offers the promise of greater support for learners from marginalized groups... these are often the groups that are most identified as facing challenges of access to technology, the Internet, or accessible content." So while it's easiest to design for those with the most access and ability (you know, like designing iOS-only apps) we need to build access into our applications. But I caution: this does not mean simply reverting to older technology (eg., by insisting there be paper versions of everything). Remember, the older versions were what created the difference in access in the first place. Rather, design for openness and diversity.
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