Content-type: text/html Downes.ca ~ Stephen's Web ~ How The Ottawa Hospital uses AI ambient voice capture to reduce physician burnout by 70%, achieve 97% patient satisfaction

Stephen Downes

Knowledge, Learning, Community

My doctor works out of the Ottawa Hospital, but I haven't seen this system yet (we're at a teaching clinic at Riverside). "DAX Copilot, which is out of the box, captures physician-patient conversations via a mobile app and generates draft clinical notes in real time." The system is more accurate than the Doctor's own notes, written from memory after the visit, and the output can be viewed in the patient's MyChart portal (which I do have). Imagine education following this model, where the instructor and student have a conversation once in a while about their work, with AI analyzing the conversation and capturing the teacher's recommendations.

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Stephen Downes Stephen Downes, Casselman, Canada
stephen@downes.ca

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Last Updated: Aug 13, 2025 1:58 p.m.

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