Karyn Romeis asks, "So, how did you get started [in social media]... and what difference has it made?" Here's my response. Here's Harold Jarche's respons. Here's Dave Ferguson's answer. And there's 20 more reponses on Romeis's website. Here's Rina Tripathi's answer. Here's Wendy Wickham's answer. Here's Debora Gallo's answer. Tony Karrer helps out with a post - and a comment on her use of a wiki to write her dissertation.
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