Informal Learning: A Sound Investment
Jay Cross,
Chief Learning Officer,
Oct 20, 2003
In another useful article, Jay Cross outlines the investment case for informal learning. He writes, "Informal learning is effective because it is personal. The individual calls the shots. The learner is responsible. It’s real. How different from formal learning, which is imposed by someone else. Workers are pulled to informal learning; formal learning is pushed at them."
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