I've never been a big fan of student surveys because it's such an unrepresentative survey; you're talking only to people who have gained admission, paid their fees, and been successful at least to some degree in their programs. The survey also reflects the general demographics of students: wealthier, better supported, and less likely from marginalized groups. Obviously the system as it is works for them. So to me it's no real surprise to find support for online learning slipping as the successful student surveyed returns to their natural environment: the classroom. We also see similar trends with respect to AI: they don't use AI, and don't think it should be used (that's a bit of an extrapolation from the study, but not much of one). I think 'student surveys' should include people who would like to be students but can't for some reason, and people who tried to be students but failed. But what university wants to do that?
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