From comments on my post yesterday Tom Franklin recommends this post from Cathy Moore on why you want to focus on actions, not learning objectives. "A typical learning objective focuses on what each person supposedly needs to know, ignoring whether this knowledge will actually lead to useful action. Instead, to create elearning that changes real-world behavior, we have to first identify what people need to do, and only then decide if there's anything that they need to know." I think this is right, and should inform the design of our e-learning applications. Don't forget to have a look at the comments to Moore's post; a lot of good discussion follows her "intentionally inflammatory" argument.
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