According to Tony Bates, conversation is essential in learning as students (and people generally) struggle consciously to find meaning in the phenomena they experience, and this will change the structure on online learning in the future. "Over time, as more experience is gained, MOOCs are likely to incorporate and adapt for large numbers some of the findings from research on smaller group work. Indeed, MOOCs are likely to develop new ways to manage discussion effectively in very large groups. In the meantime, though, there is much work still to be done if MOOCs are to provide the support and structure needed to ensure deep, conceptual learning where this does not already exist in students."
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