Content-type: text/html Downes.ca ~ Stephen's Web ~ The Net, At Your Service

Stephen Downes

Knowledge, Learning, Community

The Net, At Your Service

Business2, Jan 18, 2000
Commentary by Stephen Downes

Forrester Research is predicting a $220 billion online customer service market by 2003. That seems about right. By Walid Mougayar, Business 2.0, January, 2000.

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Stephen Downes, Casselman, Canada
stephen@downes.ca

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