Trust Matters
Destinationcrm,
May 22, 2001
Good article which makes a point that should be obvious: trust is essential in any knowledge management initiative. This is because knowledge management requires that people share knowledge with each other. The article also outlines some strategies (with examples) for rebuilding trust. By Phat X. Chiem, DestinationCRM.Com, May, 2001.
Today: 0 Total: 16 [Direct link] [Share]
