True Simplicity: Krug-o-rama!
Com,
Jun 27, 2001
If you can get past the first three words of this article you'll find a pretty good discussion of web usability, stickiness and simplicity. And words to live by: "The real way to keep people on your site is to a) have things that they want, whether it's products, information, or useful tools, and b) make sure that it's easy for them to get to these things and use them." By John S. Rhodes, WebWorld, June 25, 2001.
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