Consistency in Design is the Wrong Approach
Jared Spool,
Sept 16, 2005
This is the key point: "When you think about consistency, you’re thinking about the product. When you’re thinking about current knowledge, you’re thinking about the user. They are two sides of the same coin. We’ve just noticed that the designers who spend more time thinking about the users are the ones that end up with more usable designs." A point with which, in the main, I agree (the danger of the approach described here is in the creation of those horrible adaptive menus in Windows applications).
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