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Stephen Downes

Knowledge, Learning, Community
Good item trolled by elearningpost from CIO Magazine. This case study describes knowledge management processes used at Northrop Gumman, an aviation firm. What I like about this article is its discussion of how knowledge is retained in organizations. Northrop took a three pronged approach: they identified and retained experts, created communities of practice, and encouraged knowledge sharing.

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Stephen Downes Stephen Downes, Casselman, Canada
stephen@downes.ca

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Last Updated: Nov 04, 2024 3:04 p.m.

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