This item looks at the reasons employees resist e-learning and offers suggestions for reducing that resistance. The usual suspects are indicted: "People may resist e-Learning because it can feel cold and impersonal. It creates a participant-centric environment that requires initiative and effort. Learners don?t just arrive at the assigned time; they must take personal responsibility for budgeting their time, accessing their computers, learning to use required hardware and software, acclimating themselves to the interface, and overcoming technical problems. That can be particularly challenging for people who aren't comfortable with technology." Well OK, but I wonder about that. People have no trouble learning online when they want to. So I don't think that the source of resistance is in the mode of learning. I think that, in an employee situation especially, you have to ask whether the employee wants the learning, whether the employee has something personal to gain (over and above "increased productivity") from the learning. If an employee is avoiding learning online in a given topic, chances are their classroom participation in the same subject is minimal (even if you've forced them to show up).
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