This is a good article. Although it begins as a review of tools that are familiar to most OLDaily readers, it moves effectively into the use of reader ratings and reviews, arguing (correctly) that these should not be viewed and understood in the same way as more 'objective' assessments. "If we try to use them without reflection, as being the same as other (objective, authoritative, traditional, edited, hierarchical, obsolete media, pick your own adjective) resources, we will be abusing them..." Quite right.
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