If you have two and a half hours to watch a video, be sure to watch this one, a presentation by Lorcan Dempsey organized by the Digital Library Division of Edinburgh University Library. It's the first detailed look I've seen at the impact of web 2.0 approaches on university libraries. Around the 30:00 minute there's even a discussion of the 'Future VLE' chart (Dave Tosh's version), and Dempsey, while observing (with reference to Liz Lyon) that "URLs are the new currency" asks librarians "How many of your resources have URLs?" Dempsey also describes "a new kind of consumer... these are the things that manage workflow. No (single) service is the focus of the user's attention." Via Library Online.
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