Gaining The Trust Of Students
ACRLog,
Sept 06, 2006
Authority figures - even librarians, as this article notes - are becoming less and less trusted, as people are beginning to favour "people like me." As Gerry McGovern states, "The Web gives customers the power to talk back and be heard by other customers like them. The Web strips away authority from the establishment. In fact, the Web is leading a backlash against traditional authority figures." So, how to fix this? Easy. Stop being an authority figure.
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