This post describes coverage in Australia of a service called 'SurfControl' which is claiming that "the use of Facebook on company time is costing business up to A$5 billion a year." The claim, of course, is pure fiction. But even if it were true, it represents a valuable activity, not a waste of time. As Ross Dawson says, "Organizations such as IBM, Procter & Gamble, PricewaterhouseCoopers and most world-class organizations I am aware of are focusing on how they can HELP their employees to network and build connections inside and outside their organizations, not hinder them."
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