Good white paper contrasting information design (as applied to, say, websites) with instructional design. The main point is here: "Jakob Nielsen’s Web standards may be ideal for information transfer. They may also inform theCRLFdesign of transactional commerce as now conducted on the Web. But just as information is not instruction, neither are business transactions the same as learning. Usability standards that have proven their worthiness for e-commerce and other applications need to be tweaked a bit beforeCRLFbeing applied to e-learning." The link above is a direct link; you may be blocked, and if so, then follow the longer route from here.
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