Content-type: text/html Downes.ca ~ Stephen's Web ~ The Nonsense of 'Knowledge Management'

Stephen Downes

Knowledge, Learning, Community
The first two thirds of this paper constitute an exhaustive (and sometimes cynical) survey of the different meanings of the term knowledge management in articles and books, at consulting companies and in business schools. The author then provides a reasonable (if short) account of "tacit knowledge" as originally described by Polanyi and tried to identify how the (mistaken) notion that tacit knowledge could be "captured." The author then looks briefly at the idea that knowledge management should be more concerned with people than technology and concludes, finally, that knowledge management "is, in large part, a management fad, promulgated mainly by certain consultancy companies, and the probability is that it will fade away like previous fads." He continues, "according to the rhetoric of 'knowledge management', 'mind' becomes 'manageable', the content of mind can be captured or down-loaded and the accountant's dream of people-free production, distribution and sales is realized - 'knowledge' is now in the database, recoverable at any time."CRLF

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Stephen Downes Stephen Downes, Casselman, Canada
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