From where I sit, the task of maintaining, say, an Exchange server is never-ending. Certainly the pain and frustration of using one has added greatly to the cost of my performing even simple tasks. So I sit and wonder about this report that says that it's cheaper to operate Windows because of the lower cost of support. Then again, the IDC study was sponsored by Microsoft - which to me says a lot more about IDC than it says about either Windows or Linux. Too bad. I hope it was worth it.
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