Sending an SMS or instant message to a bunch of people at once was a good idea (except in Canada, where Bell now wants to charge fifteen cents for each twit sent or received - which means the company would make more than $10 every time I updated my status). Setting up such a good idea on a centralized server was a really bad idea, which is why Twitter's 'fail whale' has become synonymous with, well, failure. So, how to fix it? Simple jumping ship to FriendFeed probably isn't the answer. "If Twitter is broken, then let's get specific. What needs fixing? How can it be fixed? If it needs fixing, why isn't Twitter fixing it? Why are they relying so much on third-party programs to improve Twitter functionality?"
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