Content-type: text/html Downes.ca ~ Stephen's Web ~ New TurboTax Activation Feature Triggers Backlash

Stephen Downes

Knowledge, Learning, Community
Thinking of using copy-prevention technology to protect online learning content? If so, be prepared for an angry consumer backlash. This is what happened when people who purchased a new copy of Intuit's new TurboTax software discovered it was restricted to a single computer. As this report summarizes, "In a fusillade of online attacks, customers are blasting the change... In hundreds of online product reviews and postings in newsgroups, customers are deriding TurboTax and urging people to switch to H&R Block's TaxCut software, which doesn't require an activation code. Some people are taking heed."CRLF

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Stephen Downes Stephen Downes, Casselman, Canada
stephen@downes.ca

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Last Updated: Nov 21, 2024 2:19 p.m.

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