Another excellent contribution from the people at the City University of Hong Kong. This well-researched article looks at and challenges your perceptions about communication in online courses. What would you say, for example, of a study that shows that the most popular part of a WebCT course is the discussion board, even though fewer than half the messages were on-task? And suppose the same study showed that the provision of online support did not significantly reduce the dropout? This article looks at a few more studies, then highlights a set of problem areas in course-based interaction.
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