The Gorilla Illusions
Nick Milton,
Knoco stories,
Aug 03, 2010
Nice series that makes the case that a lot of knowledge management rests on a series of illusions:
- the illusion of memory - "the weakness of the human brain as a long-term knowledge store... even the most vivid memories can be completely unreliable."
- the illusion of confidence - "the way that people value knowledge from a confident person. This would be fine if confidence and knowledge go hand in hand, but in fact there is almost an inverse relationship."
- the illusion of knowledge - "he way we overestimate how much we know... for example, to how people think they know how long a project will take, and how much it will cost."
- the illusion of memory - "the weakness of the human brain as a long-term knowledge store... even the most vivid memories can be completely unreliable."
- the illusion of confidence - "the way that people value knowledge from a confident person. This would be fine if confidence and knowledge go hand in hand, but in fact there is almost an inverse relationship."
- the illusion of knowledge - "he way we overestimate how much we know... for example, to how people think they know how long a project will take, and how much it will cost."
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