The important message in this article isn't contained in the conclusion, though it should be: "It is recommended that the institution give equal consideration to all six areas as their ODL program is designed and developed, and to not let the development of the program be driven by those instructors who want to teach online or the software that is the most readily available for student support services." Discussion of the six factors - planning, curriculum, staff training, student services, student training, and copyright - constitutes the bulk of this paper and shows that the issues surrounding online reach well beyond merely placing courses online.
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