This is an enormously useful study. It could be more so, if it actually spent more time talking about the topic described in the title. Still, I feel a validation from this report for many of the things I have said about DRM from the consumers' point of view. "The strongest preferences seem to be for the capability to do what one has normally done with the printed book. Users expect to be able to read (view or play) it, to print or copy it, transfer, or sell or give it away, and to lend it. They want to extract text, edit it, and embed it in other texts. Users want to take advantage of technology, to authenticate content, make backup copies, and restore original versions. They also want to be able to install electronic versions, uninstall them, or delete them." Consumers also report concern with pricing, extremely limited selections from individual vendors, and proprietary formats.
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