My thanks to Jenny Mackness for drawing out some key points of the recent panel discussion I took part in at MRI13 around the idea of learner support in MOOCs in terms of self-organisation. "This would mean," she writes, "providing learners with an environment in which they can self-organise and which itself is self-organising. In these terms support isn't something we do for learners, but something that we support them in doing for themselves – a 'once-removed' form of support." She is right, I don't have all the details worked out. But it is, I think, an important concept in new models of learning, one which xMOOC providers haven't realized yet.
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