Although Tony Bates considers this book "essential reading for anyone who wants to take a professional, evidence-based approach to online learning (distance or otherwise)" he suggests that "we need a better way to disseminate this research than a 500 page printed text that only those already expert in the field are likely to access." It doesn't help that there's no open access version (at least that I could find). Moreover, writes Bates, "I groaned when I first saw the list of contributors. The same old, same old list of distance education experts with a heavy bias towards open universities."
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