I don't think this is the greatest presentation of the issue - the definition of "highly credentialed individuals" extends well beyond Harvard MBAs - but it's an interesting account of the push to obtain credentials and the cost of paying for them once they've been obtained. And while I don't agree with one conclusion - that people thing they're done when they get their credential - the other part of it is undeniably correct: "In a world where competence was scarce and information was opaque, credentials were valuable. In a world where competence is abundant and information is transparent, they care what you've done. In a Complex world, track records, relationships and skillsets, not credentials, reign supreme."
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