Some worthwhile observations on where previous knowledge management initiatives have gone wrong. "Any Web site should become nothing more than a set of raw data feeds while knowledge workers would be provided with a personal software tool that would allow to: 1) maintain a database of personal information. 2) selectively share that data with anybody I choose. 3) autodiscover new sources of content. 4) completely control how I view and interact with the content sources I've chosen. This is the right approach." In other words, "Content providers should not be trying to guess how I want to interact with their information. They should just be providing the information. I will customize my experience as I see fit." I think there's a lot of truth to this. Give people tools and the freedom to use them.
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