This is more evidence attesting to the fact that you can't just define for the average when you're designing for human beings. It therefore throws into question the reliability of a lot of research in learning and technology based on assessments of classes or larger groups of people. This includes learning analytics, and it also includes research based on studies like the PISA evaluations or similar sorts of metrics. In the case of the Air Force, they designed aircraft with adjustable seats, controls, and gauges - that's "personalization". But even better, if it could be done, would be to build custom-built aircraft for each pilot. That's "personal". We can't do it for aircraft, but we can do it for learning.
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