"Where the authors of Platform Revolution get themselves in trouble," writes Joshua Kim, "is when they claim that higher education is ripe for transformation by platform." The authors write, "the fundamental product being sold by schools, colleges, and universities is information of various kinds." Of course this isn't true, and it's a misstake to think of learning as some sort of information search problem. "If information is what we 'sold' in postsecondary institutions," writes Kim, "then we would quickly be out of business." That doesn't mean platforms are worth nothing, but they need to be combines with cooperation, community and creation.
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