A large organization I know launched a mentor program for new employees by asking for volunteers, matching them with partners, then leaving them to do whatever. That's a program that's ineffective by design. People aren't born being mentors; it's a skill that needs to be honed over time through learning and development. This article is hardly the last word on the subject, but it's a start. Mentors need to know why they're doing it, have some sense of what they should be doing while they're doing it, and be able to monitor and track results. People acting as mentors should have ongoing support and feedback. Related: Mentoring's promise and limits, the Atlantic..
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