This is quite a good read, moving from the hype ("bots are the new app") to the practical application ("'Good morning,' says the Language Learning Bot, in Chinese") and quite a bit in between. The latter half of the article has a number of good examples from Microsoft: the Calendar.help bot (helps set meetings and other events), bots in Teams, Microsoft’s work messaging platform, WhoBot, which identifies people in Microsoft’s workforce who have a desired skill set.
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