Dating from 2015 (but reaching me via an email from Marianne Schroeder just today, this is a useful document (26 page PDF) (and would have helped me a lot had I seen it six months ago (though it still helps now)). I describes describes the goals and visions for a learning technology infrastructure at a major university and outlines a three-year roadmap. It's very similar to (but frankly much better than) a project I did recently. Interestingly, "With respect to specific technological approaches, we learned that social technology tools, Camtasia and media studios have shown demonstrated success, as have faculty/staff collaborations to explore emerging technologies. Learning analytics and adaptive personalized learning show promise. Podcasting, lecture capture and e-portfolios have all failed to realize their potential." There are additional resources about the project here. Some updated work: a learning technologies snapshots, from 2016 (10 page PDF and 12 page PDF). Also from 2016: the project business case, project page, and needs assessment. This is all solid professional work from a leader in the field.
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